MDR / 24x7 SOC — Jirehnexus

How It Works

The MDR Lifecycle

Five integrated stages that keep your organisation protected continuously — not just during business hours.

1

Deploy

EDR sensors, SIEM integrations, and log collectors deployed across all endpoints, servers, and cloud workloads in under 5 days

2

Monitor

24x7x365 analyst coverage with AI-assisted triage, correlated across your entire environment in real time

3

Detect

Behavioural analytics, threat intelligence feeds, and proactive threat hunting surface threats before they cause damage

4

Respond

Alert is acknowledged and containment initiated immediately. You're notified with context — not just an alert.

5

Report

Monthly executive security report: threats detected, incidents handled, patches applied, and your trend line over time

What's Included

Complete MDR Coverage

🖥️

EDR Deployment & Management

Enterprise-grade endpoint detection and response deployed across every device — laptops, servers, cloud instances. We manage licensing, updates, tuning, and alert investigation.

🔬

Proactive Threat Hunting

Our analysts don't wait for alerts to fire. We hunt for adversary TTPs mapped to MITRE ATT&CK — looking for stealthy attackers that automated tools miss.

🩹

Managed Patch Management

Prioritised, risk-based patching across OS and applications. Critical vulnerabilities patched in <24 hours. High severity in <7 days. Medium in <30 days. Full audit trail provided.

🚨

Incident Response

When a confirmed incident occurs, our IR team activates immediately. Containment, eradication, forensic analysis, and post-incident report — all included. No extra billing for IR on confirmed threats.

🌐

Threat Intelligence

Curated threat intelligence relevant to your industry and geography. IOC feeds, TTP alerts, and early warnings of emerging campaigns that could target your sector.

📋

Monthly Executive Report

A clear, board-ready security operations summary: threats detected, incidents resolved, patch status, vulnerability trends, and your month-over-month security posture score.

Patch Management SLA

Vulnerability Response Times

Our patch SLAs are contractual commitments — not aspirational targets.

Critical Severity

CVSS 9.0–10.0 · Active exploitation or near-term risk

CVSS 9–10

<24h

patch deployed

High Severity

CVSS 7.0–8.9 · Significant risk requiring prompt action

CVSS 7–8.9

<7 days

patch deployed

Medium Severity

CVSS 4.0–6.9 · Managed risk with scheduled remediation

CVSS 4–6.9

<30 days

patch deployed

Low Severity

CVSS 0.1–3.9 · Tracked and addressed in maintenance cycles

CVSS 0–3.9

Next cycle

scheduled maintenance

Common Questions

MDR FAQ

Both — and that's the point. AI-assisted triage handles the volume. Every confirmed or suspected incident is reviewed and actioned by a human analyst before you're contacted. You'll never receive an automated alert with no context and no follow-up.

Our IR team initiates containment immediately — isolating affected systems, blocking lateral movement, and preserving forensic evidence. You're contacted within 15 minutes with a plain-language brief: what happened, what we did, what we need from you. Full post-incident report follows within 5 business days.

Modern EDR agents are lightweight — typically <1% CPU overhead in steady state. We tune agent configurations for your specific environment during deployment to minimise any performance impact. If an agent causes issues, our team troubleshoots immediately.

For most SMB environments (under 250 endpoints), we complete full deployment within 3–5 business days. Cloud integrations and SIEM log source onboarding typically add 1–2 additional days. You're under active monitoring before the end of your first week.

Yes. Our EDR platform is a full replacement for traditional antivirus — it detects everything AV detects plus behavioural threats, fileless attacks, living-off-the-land techniques, and memory-based exploits that signature-based AV misses entirely. You can decommission your AV once EDR is deployed.